The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Retreat
“The room was cozy and quiet, equipped with all the essential amenities that made my stay pleasant.” view full review
Delicious Dining
“The adjacent restaurant offered a good dining experience, and the complimentary morning coffee was a lovely touch.” view full review
Well-Equipped Gym
“The gym was impressively outfitted with everything I needed to stay active during my stay.” view full review
Charming Showers
“Although the shower pressure could have been stronger, the overall bathroom ambiance was beautiful and added to my comfort.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Sports & Fitness
Fitness centre
Services
Valet parking
Pet amenities available
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
501 Geary Street,
San Francisco,
California,
United States,
94102,
California
Map view
street view
501 Geary Street,
San Francisco,
California,
United States,
94102,
California
City landmarks
Harbour
Pier 39
2.5
km
Monument
Lombard Street
2.1
km
Grant Avenue
Chinatown
1.3
km
Market
Ferry Building
2.2
km
Gallery
San Francisco Museum of Modern Art
1.1
km
Harbour
Fisherman's Wharf
2.4
km
Cable Car
Cable Car Museum
1.4
km
Tower
Coit Tower
2.4
km
Public Building
San Francisco City Hall
1.4
km
Museum
Asian Art Museum
1.4
km
Museum
Contemporary Jewish Museum
960 m
Museum
Exploratorium
2.5
km
Church
Grace Cathedral
640 m
Historic Site
Painted Ladies
2.2
km
Island
Alcatraz Island
4.6
km
Event hall
Moscone Center
1.0
km
Museum
Children's Creativity Museum
1.2
km
Cable car ride
2.4
km
Bush St What3words: ///also.secret.ever
Dragon's Gate
690 m
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.3
km
Mall
Westfield San Francisco Centre
710 m
Museum
Museum of the African Diaspora
900 m
Mall
Ghirardelli Square
2.3
km
Church
St. Patrick's Catholic Church
980 m
Gallery
Xanadu Gallery
620 m
Baseball Stadium
Oracle Park
2.2
km
Mall
Metreon
900 m
Museum
Wells Fargo History Museum
1.4
km
Fountain
Lotta's Fountain
2.1
km
Nearby
Shopping Area
Union Square
410 m
Restaurants
Honey Honey Cafe & Crepery
120 m
599 Post Street
Tratto
30 m
501 Geary St
Aveline
10 m
490 Geary St inside The Warwick
Fino Bar & Ristorante
190 m
624 Post St
Velvet Room at Cliff Hotel
50 m
495 Geary St
David's Delicatessen & Restaurant
60 m
474 Geary St
Jasper's Corner Tap & Kitchen
140 m
401 Taylor St Cross Street - O'Farrell
Swig
70 m
561 Geary St
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
friendly staff
comfortable rooms
tired decor
lack of included breakfast
7.0/10
Very good
Rooms
7.0
Location
7.4
Service
7.7
Dining
6.3
Guest reviews
7.0/10
based on 9 reviews
4/5
based on 3531 reviews
8.6
8.6/10 based on 972 reviews
#70 of 240 hotels in San Francisco based on Tripadvisor
Hilary
United Kingdom,
May
2024
7.8/10
My stay at the hotel was quite nice overall. The rooms were very clean, and the staff was helpful, which made for a great stay. However, we encountered a minor inconvenience with the lack of running hot water initially, leading us to move rooms right after unpacking. Additionally, our room had a single window that was quite close to the neighboring wing of the hotel.
Rooms
8.0
The rooms were very clean and the staff was helpful, making for a great stay.
Service
9.0
The service was top-notch, with staff showing a great deal of personality during interactions. However, there was a small issue where my room key was taken and stored with others.
Location
7.0
The location of the hotel was perfect for exploring San Francisco conveniently, being close to Union Square, restaurants, and transportation options. However, it's worth noting that the hotel is on the border of an area where homeless people tend to gather.
Dining
7.0
We enjoyed the availability of tea and coffee in the morning and our lunch experience at the hotel. The proximity to Fisherman's Wharf for dining was a nice touch after a big breakfast.
Facilities
8.0
The hotel offers a range of facilities like dry cleaning, laundry services, valet parking, welcome drink, and pet amenities. However, some minor improvements can be made.
William
United Kingdom,
April
2024
6.6/10
The hotel had cute but very small and a little noisy rooms with walk-in showers. It was nice to have, but very small and crowded. The service was quite pleasant, although there was a lack of communication leading to unexpected visits to our room. The location had some mixed experiences, with unexpected block-offs for private events but ready assistance when needed. The dining was good in the restaurant, but it was extraordinarily expensive. The facilities were adequate.
Rooms
6.0
The rooms were cute but very small and a little noisy. The walk-in shower was a nice addition, although the size made it feel a bit crowded.
Service
7.0
The service was quite pleasant overall, but there were occasional lapses in communication that led to unexpected visits to our room.
Location
7.0
The location had its ups and downs, including unexpected block-offs for private events that turned out to be non-existent. However, staff were helpful and accessible for any questions we had.
Dining
5.0
The dining experience was good in the restaurant, but the prices were extraordinarily expensive, limiting the choices available.
Facilities
8.0
The facilities were adequate for our needs during the stay.
Bill
United States,
March
2024
7.6/10
My stay at the hotel had its ups and downs. The location was superb, right near Union Square and downtown theaters, but the rooms had a leak in the ceiling and took a full day to cool down with AC. The service was outstanding, with staff going above and beyond, yet the dining experience at Tratto during happy hour was not the best.
Rooms
7.0
The rooms had a leak in the ceiling and took a full day to cool down with AC. Also, the front desk staff weren't helpful in directing me to an overnight garage.
Service
9.0
The service was wonderful, and the staff went out of their way to assist, even calling attractions for us despite the bad weather.
Location
8.0
The hotel's location near Union Square and downtown theaters is truly in the midst of everything you'd want to explore in San Francisco, providing easy access to all the attractions.
Dining
6.0
The experience at Tratto during happy hour was not the best, with long waiting times and limited menu options.
Facilities
8.0
The facilities offered like dry cleaning, laundry, valet parking, and welcome drink added convenience to the stay.
Howard
United States,
February
2024
7.0/10
I had a mixed experience at this hotel. The rooms were a little on the small side for my liking, but they had a modern chic look with vibrant colors that I appreciated. The service, while friendly and incredibly helpful from Brittni and Jay, seemed a bit understaffed at times. The central location in Union Square was ideal for exploring the city, but safety at night was a concern. The dining options were traditional but not very diverse. Overall, it was a decent stay with some room for improvement.
Rooms
7.0
The rooms were a decent size for a city hotel, and I liked the modern chic decor with vibrant colors.
Service
7.0
The service was friendly and incredibly helpful, especially from Brittni and Jay, but it felt like there were not enough staff members available at times.
Location
8.0
The hotel is in the heart of Union Square, offering easy access to dining, shopping, and theaters, but safety concerns were notable at night.
Dining
6.0
The dining experience provided traditional options, but the variety was limited.
Facilities
7.0
The facilities were sufficient for my needs during the stay.
Robert
United Kingdom,
November
2023
7.8/10
The hotel offers great size rooms with a very comfortable bed and thoughtful amenities like a reusable water bottle for fresh water. The staff is excellent, making the stay lovely, quiet, and comfortable. However, the issue with blocking areas off unnecessarily can be a downside.
Rooms
9.0
The rooms were great in size, clean, and the bed was very comfortable.
Service
8.0
The service was nice and accommodating, with friendly and knowledgeable staff providing great recommendations.
Location
7.0
The location is right in the midst of everything you'd love to see in San Francisco, close to Union Square and market St, but with some rougher areas nearby.
Dining
7.0
The dining experience was good, simply made me happy, although with some waiting times.
Facilities
8.0
The facilities were good and convenient for my stay.
Kevin
United States,
October
2023
7.2/10
I had a mixed experience at the hotel. While the location was great, placing me close to many attractions, the room was smaller than expected for two people over a three-day stay. Despite some issues with size, the room was well-equipped with essentials like a safe, iron, ironing board, and TV. The service was a hit or miss, with some staff being clueless while others were helpful. The dining options were decent, though not exceptional. However, the facilities were well-maintained, adding to my overall comfort during the stay.
Rooms
7.0
The room was smaller than ideal for a two-person, three-day stay. Lacking a dresser made it challenging to organize belongings, but it had useful amenities like a safe, iron, ironing board, TV, and bath/shower.
Service
6.0
The staff's service quality varied from clueless to helpful, showcasing inconsistency. Some team members were able to provide guidance on local activities, such as getting to a basketball game.
Location
8.0
The hotel's location in the Tenderloin area was convenient for exploring the city's attractions, including museums and restaurants.
Dining
7.0
The dining experience was satisfactory with a restaurant named Tratto offering a menu selection. Guests were informed about the availability of tea and coffee in the lounge each morning.
Facilities
8.0
The hotel's facilities were well-maintained, ensuring a comfortable stay and enhancing the overall experience.
Alastair
United Kingdom,
September
2023
8.2/10
The hotel is nestled right in the heart of everything you'd want to explore in San Francisco. The rooms, while looking a bit tired decor-wise, are spacious, quiet, and nicely decorated, with a decent sized safe for convenience. The service was exceptional, with friendly and knowledgeable staff always ready to assist within minutes. The location is incredibly central, making it easy to reach key attractions, although it's slightly shadowed and away from Union Square. The dining experience was mixed, with Italian coffee being a highlight but the lack of included breakfast options a downside. Overall, a comfortable stay with great service and a very central location.
Rooms
8.0
The rooms were a good size, quiet, and nicely decorated, although the decor looked tired.
Service
9.0
The service was outstanding, with very friendly and knowledgeable staff always ready to assist within minutes.
Location
9.0
The location of this hotel is truly right in the midst of everything you'd love to see in San Francisco, very central but slightly shadowed and away from Union Square.
Dining
7.0
The dining experience offered Italian coffee but no included breakfast options, with rather long waiting times on the menu.
Facilities
8.0
The hotel offers dry cleaning, laundry, valet parking, a welcome drink, and pet amenities.
friendly staff
tired decor
Hugh
United Kingdom,
September
2023
7.4/10
When I walked into my room, I was greeted by lousy plumbing that was noisy, but the huge fireplace and jacuzzi were a nice touch. The service was extremely professional and helpful; they even went above and beyond to fix things. The location bordered on areas with a high number of homeless people, which was a downside, but being close to Union Square was convenient. The dining experience was not included in the price and the breakfast was kind of ridiculous, but the fresh sushi nearby was a nice touch. Overall, the facilities were good, providing a comfortable stay.
Rooms
7.0
The room had lousy plumbing but the fireplace and jacuzzi were nice.
Service
9.0
The service was extremely professional and helpful, going the extra mile to fix things.
Location
7.0
The location was convenient to Union Square but bordered on areas with a high homeless population.
Dining
6.0
Breakfast was not included and the options were limited, but there was fresh sushi nearby.
Facilities
8.0
Facilities were good and provided a comfortable stay.
Andrew
United Kingdom,
June
2023
5.0/10
My stay at the hotel was a mix of good and bad experiences. The location was convenient with plenty of dining options nearby, but the room had its issues like being next to a noisy elevator and having cleanliness problems. The service was decent, but it seemed like there were management issues. Overall, a mediocre stay with some ups and downs.
Rooms
5.0
The room I got was less than ideal. I was placed next to the elevator, making it loud and difficult to sleep peacefully. There were cleanliness issues with mold on the ceiling and hair stuck to the wall in the bathroom. Additionally, the room smelled like cigarette smoke, which was quite unpleasant.
Service
5.0
The service provided was average. While the staff tried to be helpful and even upgraded my room with a personal touch, there seemed to be underlying management problems affecting the overall experience.
Location
6.0
The hotel's location was a mix of positives and negatives. It was convenient with various dining options around, but being near Union Square and Market Street exposed me to a busy area with some drawbacks like noise and disruptions.
Dining
6.0
The dining experience was alright, nothing exceptional. The hotel's restaurant was okay, but not great. However, the proximity to Fisherman's Wharf was a plus for dining options, though it took some time to get there.
Facilities
5.0
The hotel lacked adequate facilities, with only basic amenities like tea and coffee available. There was also a surprising lack of cleanliness in the room and common areas, which was disappointing.
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